![]() The customer enters information for the billing contact and clicks Submit.The page has options for the customer to enter the following types of information: The customer clicks the link and is redirected to the Manage my Cloud Max Enterprise Contacts page on the client's web site.The email contains the option, "Click here to update your customer contact information for your Cloud Max Enterprise subscription." On July 1st, a client emails a customer to follow up on the customer's purchase of the subscription product CloudMax Enterprise.At least one subscription item in the subscription has the status Active.Use Cases for Changing Subscription Properties Update Customer Contact Information Assumptions and Preconditions Cases in which the resulting pro-rated billing calculation results in a negative amount are not supported. For more information, see Make Quantity and Quantity-Based Price Changes Immediately. Apply a tiered or volume-based price change with a quantity change effective immediately.For more information, see Change Subscription Price Immediately. Immediately change a customer's subscription price.For more information, see Align Subscriptions. Align multiple subscriptions to one billing interval.For more information, see Remove Discontinued or Temporary Subscription Item. Permanently remove a discontinued or temporary item from a subscription.For more information, see Update Subscription to Reflect Product Renaming or Rebranding Update a subscription to reflect product renaming or rebranding.For more information, see Change Subscription Quantity Immediately. Increase or decrease subscription quantity or volume on the date of the next billing interval.Increase subscription quantity or volume, effective immediately.For more information, see Update Customer Contact Information. Update a customer billing contact, delivery contact, or licensee contact. ![]() For more information, see Purchases > Purchase Viewer. The components of the Cleverbridge platform that support property changes, along with the property-change use cases that they support, are identified below. The Cleverbridge platform supports different ways to update subscription properties.
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