![]() We looked specifically at ease-of-use, accessibility, security strength and how easy it was to get help if needed.ġPassword distinguished itself from the rest of the password manager pack through its easy-to-navigate password vault and simple native apps, but fell behind in pricing and customer support options. Searching for a PW entry is difficult, seems to be limited to a 'begins with' search for URL or site name.In the password manager tests we at the Home Media reviews team ran over several weeks, we downloaded 1Password on iOS, Chrome, Safari and Firefox on Windows. Results in either barrages of pop-up dialogs on order entry screens or no help anywhere on the site. Site-specific options (ignore login fields, ignore N&A fields) can't be set for a page, just for a whole site. Autogenerated password issues: 1) sometimes don't get saved when PW update is in a separate dialog, 2) using symbols is binary choice, whereas most sites limit use to specific characters necessitating a copy/paste to Notepad then copy/paste to website PW fields. Google) and when multiple user IDs are needed for a site. Emergency contact person designation who can receive access in the event of long-term non-use (presumably due to incapacitation).ĭifficulty dealing with multi-step logins (e.g. Ability to share password info between Dashlane Users. Separate Secure Notes entry type for confidential text info like account numbers, banking info etc. Extra note field for storing security question responses for a site. For some in our organization who are less technically inclined, it is too much work and causes too much confusion to be worthwhile.įairly easy to deploy, works across devices, support for phone app login was a good addition, notifications of security breaches that affect logins, very simple for simple logins. I need my iPhone Dashlane!įine for tech-saavy users, not for non-techiesįor me personally DL has worked acceptably well, allowed upgrading of my password security, identified security risks and helped guide my responses to them. I have had Dashlane 4 years and I use it heavily every day except on my iPhone. I have had very polite support from Dashlane, at least three times over the last 6 months but I simply do not get the lack of smoothness of access on the iPhone versus the friction-free access with the app on my PC. It may be me, but just accessing Dashlane was very involved and I could not get it to work like I could do with ease on my PC. I am so happy with Dashlane on my computer I increasingly began to need Dashlane on my iPhone. Coolness: I scanned down to the end of the page of this review where my name and email is entered automatically by Capterra (verification) and there is my Dashlane icon waiting in each window to be called on. ) This routine has happened on many tech support calls and saved many cycles of wasted conversation time. Turns out that something was down at their end when I tried to access the site and when that was fixed my original password worked. I did not feel like going through that routine so I insisted I was right about my password. After speaking with their tech support ("maybe you forgot your password" we will send you a new one in an email). I did not have to go through the usual routine of beating myself up for forgetting my password because I knew it was in Dashlane. ![]() For example, I needed to access a state government website that I had accessed successfully many times before but it would not grant me access with Dashlane. Dashlane really helps with problems with accessing a website. Dashlane takes you through all the clutter and gets you to the landing page (amazingly easily). Dashlane automatically fills in your ID and password as soon as you enter a web page that demands your ID and password. It auto-generates very strong passwords, indicates the strength of the password, stores it very securely to be recalled at will. If you need a new password, Dashlane is your go-to app. One caveat: Activating Dashlane on iPhone is clunky. Lifesaver in daily business transactions.
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